Refund policy

Refund Policy

We want you to love your Fairy Mail experience! If you’re not happy after receiving your first month, simply get in touch and we’ll refund your purchase—no questions asked.

To request a refund, please contact us within 7 days of receiving your first letter. We’re here to help and make things right.

Please note:

• Refunds apply to your first month only
• Refunds are available once per household/address
• Refunds must be requested by the original purchaser

If you have any questions, feel free to reach out to us.